Summary

Trustpilot is a review platform where consumers can share their experiences with companies across various industries, helping others make informed decisions.

Abstract

Trustpilot serves as a universal symbol of trust by empowering consumers to post genuine reviews about their purchasing experiences. The platform covers a wide range of sectors, including banking, travel insurance, car dealerships, and more, allowing users to find and review companies. It emphasizes the importance of transparency and has released a Transparency Report detailing actions taken to protect users and promote trust. Trustpilot also provides a space for recent reviews, showcasing both positive and negative experiences from users who have interacted with different services and products. Additionally, Trustpilot offers businesses the opportunity to enhance their reputation by collecting real reviews from customers.

Opinions

• Hoàng Tuấn Kiệt warns against using Bitemq due to alleged deceptive practices and difficulty in withdrawing funds.

• Gerard Martin Stadalius highly recommends TorGuard for its excellent customer service, fast VPN, and outstanding subscription deals.

• SCHLADWEILER Bashte expresses dissatisfaction with Catawiki for delayed payments and poor communication regarding the resolution of an issue with a sold item.

• Marie Sceviour criticizes Luminesce for poor shipping times and customer service, advising potential customers to avoid the company.

• Justine praises Reedsy for its helpfulness in finding an editor for her book and recommends it to new and returning authors.

• RK Parajuli appreciates the comprehensive education on medication handling provided by an Alison course.

• Deborah Freehling commends Flyer Club's Levi Anderson for exceptional service in booking a flight.

• Naomi Melissa Petersen suggests improvements to Trustpilot, such as allowing evidence submission and revisiting guidelines on defamation to maintain an open forum for reviews.

• Jasi enthusiastically endorses Intro Travel's Vietnam tour and the excellent service provided by tour leaders Tim and Charlie.

• Sukesh Sukesh cautions against using VBET India, citing loss of investment and unresponsive customer support.

• Terry Lanthier is pleased with the quality and design of bracelets from Buddhastoneshop, despite needing resizing.

• INGRID B recommends Ecom Capital for valuable insights and support in building an online business, in contrast to previous experiences with other services.

• Connie Teegarden praises SafeStreet's Justin for his professionalism and assistance with home security.

• Christina Rintoul highly rates Archies Footwear for comfort and style, considering it the best brand for jandals.

• Tom Williams criticizes TSB for inconvenient online banking access and slow activation code delivery.

• Zubair Khan endorses BelleoFX for their trading platform, mobile app, and educational resources.

• MOSES MOTZENI thanks HCMM and Hillel for their expertise and professionalism in the billing application process.

• Naomi Sanchez Prazak loves the versatility and quality of a shirt from Joli Placard, making it her go-to travel wear.

• Liz Thach applauds Hector from SkyLux Travel for his expertise in finding good business class flights and his calm, enjoyable demeanor.

• Prasenjit Saha appreciates the patience and teaching methods of The Little Scientists' staff in educating his children.

• Syretta Adeiyw warns of a negative experience with Instacart, including attempted unauthorized charges and poor customer service.

• Keith Jungquist is dissatisfied with StubHub for selling obstructed view seats without proper disclosure.

• Sandra feels deceived by FreeShipping.com for charging her for a service she did not intend to use.

• Mark DeVuyst expresses frustration with Baerskin Tactical for not sending his order after 3 months and for ignoring customer service inquiries.

• Robert Pangia thanks Luis from Rush My Passport for his helpfulness and friendly service in resolving a passport issue.

• Karen Gimbert thanks Kurt from Buydecorhome for resolving an issue and providing good customer service.

• Joshua Gallentine recommends Pupiloves for high-quality, affordable t-shirts and efficient shipping.

• Marilyn Atkins praises Affirm for its no-interest payment options and ease of use.

• Emma Phillips enjoys the natural look and feel of makeup from Jerome Alexander, as well as the quality of the products and brushes.

• Rex Williams commends Trade Depot for a smooth purchasing process and timely delivery.

• Cyrus Landazuri advises against using Jackery due to negative customer service experiences.

• Jules criticizes Toluna for seemingly disregarding constructive comments from older users.

• Miss Joanne Smith appreciates the skin-friendly qualities of UpCircle's eye cream, serum, and moisturizer.

• Алина Асланова thanks Paula from Shopkidstyles for her understanding and support in resolving an issue.

• Ryan Houle is satisfied with the quality and fit of clothing from Vintacrew.

• Aislyn had a positive experience with CitizenShipper, finding the perfect transporter for her needs.

• GAMING WITH ARJUN enjoys the gaming app Indslots and its earning potential.

• Amy McCormick zt is pleased with the easy checkout process and timely delivery from My Hero Cards.

• Robb McClintock appreciates the quality and fit of clothing from Vintacrew.

• Jaleyah Johnson is excited about the quality of hair received from Megalook Hair.

• Diana Hernandez recommends The GLD Shop for their fantastic quality products at great prices.

• Gáúthåm P-N-G praises Payozo for being a very good app.

• João Gabriel Cunha de Oliveira trusts the security and fun provided by the cheats from dhjcheats.com.

• Jayøbi shares a positive experience with Stake US, including fun gameplay and a $200 win.

• Ali Arabeat thanks DO B for their good support and understanding.

• David Skorobogaty highlights the simplicity and efficiency of the service provided by Nickscali.

• Shawnda thanks shipmentsfree.com for their assistance.

• Gaurav Chauhan compliments the product quality from SmartBuyGlasses.

• Brandon Barton enjoys the fun games offered by Yay Casino.

• Shop smarter with the Trustpilot app, which allows users to find companies, read reviews, or write them on the go.

• Trustpilot invites businesses to strengthen their reputation by leveraging real customer reviews on their platform.